Privacy Policy

This privacy policy deals with protection of your privacy while you use our website. Our website which is located at: https://countrytoughclothing.com 

This website is owned and operated by: Country Tough Clothing & Accessories (ABN 22 679 033 988)

We are committed to the protection of your privacy while you use our website. 

This privacy policy only applies to this website. The website may contain links to other websites or applications, but if that is the case, the privacy policy does not apply to any of those linked websites or applications. 

We gather certain information from customers of this website, so this privacy policy explains what information we collect, how we use it, and your rights in relation to it. 

By continuing to use the website you acknowledge that you have had the chance to review and consider this policy, and you acknowledge that you agree to it. This means you also consent to the use of your information and the method of disclosure in this privacy policy. If however you do not understand or do not agree please refrain from use of this webpage. 

Type of information and how it is collected

We may collect information from you through automatic tracking systems (such as your browsing preferences) 

In addition, we may collect information that you volunteer to us (such as information that you provide during a sign up process or at other time while using this website) 

In order to access some specific features of this website, you are required to provide some personal information. During the process, we collect some of your personal information, in the following manner: 

  • Making purchases
  • Receiving emails from us (Promotional deals, new product releases, discounted items etc.)
  • Leaving customer service or product reviews 

In addition to any personal information that you are required to provide in order to access these additional product features, in some cases you may be required to provide more specific information. For example, in order to make purchases, you may need to provide credit card information, billing information and postal address. 

In addition to collecting  the personal information as already described in the clause, we may also collect the following: 

  • First/ Last Name
  • DOB
  • Your options/ comments / Feedback
  • Email address
  • Contact number 

How your information is used

We use personal information to help us improve your experience with our website. We may use your personal information for purposes including but limited to: 

  • Order fulfillment 
  • Communicate with you in relation to your enquiry
  • Marketing and advertising to you including both direct and indirect marketing and advertising and including marketing and advertising that may interest you based on your personal preferences or demographics.
  • Advising you about updates to the website or related items.

How your information is stored

Please note that no systems involving the transmission of information via the internet, or electronic storage of data, are completely secure. However, we take the protection of your personal information very seriously. We take all reasonable steps to protect your personal information.  

We use appropriate physical, digital, managerial and security systems to store your personal information and to protect it against unauthorized access, destruction or disclosure. 

Accessing, Updating and Correcting you Personal Information

You have the right to request access to any of your personal information which we are holding.

You have the right to request that any of your personal information we are holding be updated or corrected. 

In order to request access, an update or a correction to your personal information, you may contact us on sales@countrytough.net

Complaints 

We take customer satisfaction very seriously. If you have a compliant in relation to our handling of your personal information, we will endeavor to handle it  promptly and fairly. 

All complaints should be provided in writing either by email or regular mail, please refer to the contact details below, describe the nature of your compliant including any relevant dates, people involved, any consequences that have occurred, and what you believe should be done to rectify the issue. We will endeavor to respond within 10 business days.

Contact Us

Email: sales@countrytough.net

Welcome to "Country Tough Clothing & Accessories" - Where Country Meets Couture!

At Country Tough Clothing & Accessories, our story is woven with the rich tapestry of the Australian outback, and our garments are an expression of love for everything country. Founded by a spirited young woman who spent many years immersed in the heart of cattle stations, Country Tough Clothing & Accessories is more than just a clothing brand – it's a celebration of rural life, resilience, and the unyielding spirit of the land.

Our Journey:

Picture this – dusty boots, wide-open spaces, and the rhythmic heartbeat of the outback. Our founder, a young woman with a passion for adventure, traded her local small town for starlit skies and embraced the untamed beauty of the Australian countryside. Many years spent on cattle stations became the canvas for Country Tough Clothing & Accessories inception. Living the country life firsthand, she developed a deep appreciation for the unique charm and rugged elegance that define rural living.

Crafting Country Couture:

Country Tough Clothing & Accessories is a manifestation of a love affair with the country – each piece tells a story of resilience, hard work, and the profound connection between fashion and the great outdoors. Our clothing reflects the practicality of rural life while seamlessly blending with contemporary trends. From the iconic silhouette of cattleman hats to the soft comfort of flannel shirts, our collection is a curated fusion of country charm and chic elegance.

What Sets Us Apart:

  • Authenticity in Every Stitch:
    Our founder's firsthand experiences in the outback infuse authenticity into every garment. We take pride in crafting pieces that not only look stylish but also resonate with the true spirit of the country.
  • Empowering Rural Aesthetics:
    Country Tough Clothing & Accessories is more than a brand; it's a movement to empower women with a love for the country. Our clothing exudes strength, resilience, and the unapologetic confidence of a woman who knows the beauty of both wild landscapes and elegant fashion.
  • Community and Sustainability:
    Country Tough Clothing & Accessories is committed to community and sustainability. We source responsibly, supporting local artisans and farmers. Our commitment is not just to fashion; it's to the land and the people who make the country what it is.

Join the OutbackChic Family:

Whether you're a city dweller with a longing for the rural or a country soul at heart, Country Tough Clothing & Accessories welcomes you. Immerse yourself in the essence of the outback, embrace the rugged elegance, and join us on a journey where country meets couture.

Country Tough Clothing & Accessories – Where Style Takes Root, and Every Thread Tells a Story.